Privacy Policy

1. Information We Collect

When you use our website or request a quote, we may collect the following types of personal information:

• Name, email address, and phone number (when you submit a quote request or contact form)
• Project details and address (to provide accurate estimates)
• Uploaded files or photos related to your project
• Browser and device information collected automatically via cookies and analytics

2. How We Use Your Information

We use the information we collect to:

• Respond to your quote requests and inquiries
• Provide structural assessment and project estimates
• Send project updates and follow-up communications
• Improve our website experience and services
• Comply with legal and regulatory requirements

3. Information Sharing

We do not sell or rent your personal information to third parties. We may share your information with trusted service providers (such as our engineering partners) solely to fulfill your project requirements. All partners are bound by confidentiality obligations.

4. Cookies & Analytics

Our website uses cookies and Google Analytics to understand how visitors interact with our site. This data is collected anonymously and helps us improve our content and user experience. You can disable cookies in your browser settings at any time.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Quote requests and project files are retained for up to 3 years following project completion.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal obligations)
• Withdraw consent at any time for marketing communications

To exercise these rights, contact us at info@crownstructural.ca.

7. Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our data is stored securely and access is restricted to authorized personnel only.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: